About me
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A few words about me
I'm a Product Designer also an Inventor and Design System Specialist with +3 years of experience, crafting user-centric interfaces and digital experiences that bridge the gap between user needs and business objectives.
A strong team player with a track record reliability and collaboration, I continually improve my skills through professional development activities and stay current on the latest design approaches and technologies.
Experience
Promoted to Marketing Manager within a year for establishing a high-level standard of creativity and impactful brand development. Spearheaded the launch of new social media platforms to increase brand awareness and transitioned the main website from WordPress to Webflow CMS, streamlining updates and content management processes.
Led the transition to a paperless practice by implementing an electronic inventory system and a faster, safer and more accurate inventory system using a Raspberry PI; resulting in a reduced workload and streamlined workflow of over 30,000 products.
Create monthly e-mail content for new and existing products with an average 41% open rate and 21% clickthrough rate with a database of over 40,000 clients.
Led the company to win the award for Best Website Design for the Architectural & Design Industry (2023). Directed content shoots for all products, both new and existing, ensuring a cohesive and engaging brand presence across all social media platforms.
Developed and implemented a tracking software system to efficiently manage the receipt, sorting, and distribution of over 50 packages daily, ensuring seamless operations and enhanced accuracy across all units.
Identified and developed relationships with internal and external client contacts to promote recognition as business partners which increased client retention rates by 17% YoY and generating an office record of $153,000 in revenue growth in 2016.
Processed and encrypted 100% of confidential client information by following an organized filing/document management process for electronic and paper documents based on policy standard.
Coordinated the reception area, greeted and directed visitors on average of 40 times per day eliminating 99% of all walk-outs, also handled multi-line telephone to direct or transfer calls.
